To provide a faster and better service we are introducing a new IT HelpDesk to send your request to us. Please use this system to make your requests instead of sending emails or calling our staff. During working hours of weekdays, we will try to attend your request within 4 hours. It may take more time during evenings and weekends.
If you need further information or want to make any comments/complaint about IT HelpDesk or any other matter please send an email to firstname.lastname@example.org
Please send your request to create new Kelani Mail/WiFi accounts to the Director, ICT Centre (email@example.com) through the relevant HoD and Supervisor (only for Research Students) with the information indicated below.
Full Name :
Employee Number :
Permanent or Temporary :
Academic or Non-Academic :
NIC Number :
Mobile Number :
Personal email address :
WiFi, Email, or Both :
UoK WiFi User Name (If present) :